Communication Assistant

Nature of Business: Relay service for the hearing impaired
Location: Moraine
Start Pay:$10
Shift: Flexible schedule
Length: Temp-to-Hire
Job Description: 

  • Accept and place local and long distance relay calls for consumers
  • Follow desired method of billing instructions and enter billing information into the system
  • Translate electronic message to voice messages and vice versa
  • Convey the caller’s actual feelings and emotions
  • Relay contents of the call as accurately as possible without intervening in the conversation
  • Maintain strict consumer confidentiality

Qualifications:

  • Type 55 wpm minimum
  • Good use of English grammar and spelling
  • Good use of French grammar and spelling a plus
  • Good articulation and pleasing speaking voice
  • Ability to learn ASL syntax
  • Sensitivity to consumer needs
  • High School diploma required

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